Privacy & Policy

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  1. Your privacy and keeping your personal information secure are extremely important to us. At Mangal
    Money Transfer, we are committed to protecting and respecting Your privacy and handling your
    information in an open and transparent manner.
    We may collect, record and use information about you in physical and electronic form and will hold,
    use and otherwise process this data in accordance with the Data Protection Legislation and as set out
    in our policy. Please refer to our full privacy policy at
    Information Collected
    If you wish to conduct a transaction we will ask for your name, email address, postal address,
    telephone number, demographic information, evidence of your identity, reason for your transfer
    request, your payment details and other financial data. We may also ask you for further information
    on your order and may also require identification to satisfy the legality of the order. We also collect
    from you information in relation to other people (for example, details of the recipients of Your money
    transfers). In providing this information you confirm to us that you have obtained all necessary
    permissions from them to the reasonable use of their information for the purposes and in the manner
    described in this Policy or are otherwise permitted to give us this information on their behalf. Please
    also ensure that those other people are aware of this notice and that the provisions of this notice are
    clearly communicated to them.
    Our Legal basis for processing your personal information:
    We only use your personal information for a specific purpose; and before we do so we must have a
    legal reason. For example, when it is necessary for us to perform a contract with you for our services,
    for our legitimate interest, or where you have given us your consent, or to fulfil our legal obligations.
    These are all known as the “legal basis for processing”. Processing is necessary for the performance
    of a contract, or to take steps prior to entering into a contract with us. Deliver our products and
    provide you with our services such as conducting money transfers, payment services. This may
    include “know your customer(KYC)” checks and verifying your identity and confirming your
    financial details. Processing is necessary for our legitimate interests (to the extent that such legitimate
    interests are not overridden by your interests). Our legal basis for processing your personal reasons
    are as follows: (This is not an exhaustive list)
    (i) Managing and maintaining our communications and IT systems;
    (ii) Detecting and protecting against: fraud; money laundering, criminal activity; illicit use of
    our Services; breaches of our policies and applicable laws;
    (iii) The processing is necessary for compliance with a legal or compliance obligation.
    (iv) Maintenance of records to comply with legal, audit, regulatory and tax requirements;
    (v) To investigate fraud, money laundering, terrorist financing and any other illegal activity;
    (vi) To comply with legal and regulatory duties related to anti-money laundering terrorist
    financing; detection, prevention and prosecution of fraud and theft and preventing illicit
    use of our Services or any other illegal or wrongful activity;
    (vii) To comply with Data Protection legislation and any other applicable law;
    (viii) To comply with court orders, disclosures to law enforcement or tax agencies; requests
    from the Information Commissioner’s Office(ICO), the Financial Conduct
    Authority(FCA), Home Office Revenue & Tax (HMRC), or other governmental or
    regulatory agency with supervisory authority over us.
    Use and Disclosure of Personal Information:
    We use your data and keep a record of that correspondence and incorporate the information it contains
    into our database to assist us in providing and delivering any products and services to you, and to help
    us improve and develop these services, and also;
    1. If we are requested for such information by the police superintendent, or a regulatory, or
    government authority investigating illegal activities, we may disclose the information we collect as
    permitted or required by law.
    2. In order to comply with legal, regulatory, security and processing requirements, government and
    foreign government requirements applicable to us, including but not limited to anti-money laundering
    How We Protect Information
    We take every precaution to protect your information. We endeavour to maintain physical, technical
    and procedural safeguards that comply with applicable government laws and regulations to guard your
    All personal information stored by us is kept in a secure environment. Only employees, who need the
    information to perform a specific job, are granted access to personally identifiable information. We
    will store your data for 5 years from the date you enter into a business relationship with us.
    Your Rights
    Subject to applicable law, you may have a number of rights regarding our processing of your relevant
    personal information, including:
    The right to request access to your personal information, together with information regarding the
    nature, processing and disclosure of those personal information, the right to request for the correction
    of any inaccuracies in your personal information, the right to request for the erasure of your personal
    information. This is also known as the right to be forgotten. We will keep a note of your name if you
    ask for your personal information to be erased; the right that we restrict our use of your personal
    information; the right to object to our use of your personal information.
    We may require proof of your identity before we can give effect to these rights. You should also be
    aware that some of these rights are qualified and not absolute; therefore exemptions or limitations
    may apply. The quickest and easiest way to make a data subject request is to contact us via email at in compliance with Data Protection Legislation.
    Contact Us
    If you have any questions or queries about our Privacy Statement or how we handle data, please
    contact us either by e-mail: or by phone: + 44 (0) 208 951 4447
    Complaints Procedure:
    If you have any concerns about our use of Your information, You also have the right to make a
    complaint to:
    The Information Commissioner’s Office, which regulates and supervises the use of personal data in
    the United Kingdom, via their helpline on 0303 123 1113
    The content of this document is property of Mangal Money Transfer, any use of the content of
    this requires expressed consent from Mangal Money Transfer and is subject to copyright law.